Subscriptions & Pricing

Why Have I Been Charged $5?
If you’re seeing a $5 charge from Swordfish on your card, here’s what it means—and why it’s nothing to worry about. It’s a Pre-Authorization, Not a Paymen...
Wed, 26 Mar, 2025 at 2:39 PM
How Subscriptions and Pricing Work
Understanding Swordfish Plans Unlimited Plans (Current - July 2025 and Later) Our current unlimited plans provide unlimited monthly usage with no hard ...
Fri, 8 Aug, 2025 at 8:14 AM
How to Cancel Your Subscription
We understand things change, and if you're looking to cancel your Swordfish subscription, here's how the process works. Cancellation Policy Swo...
Fri, 8 Aug, 2025 at 7:51 AM
What Happens if I Run Out of Credits?
 If you’ve used up all your credits, don’t worry—there are a couple of easy ways to keep going, depending on your current plan and what you need next. F...
Fri, 8 Aug, 2025 at 8:23 AM
Can I Keep My Credits After Canceling My Subscription?
If you're thinking about canceling your subscription and still have unused credits, here's what you need to know. What Happens to My Credits? Bec...
Wed, 26 Mar, 2025 at 2:37 PM
Direct Debit Bounced: What to Do
If your direct debit payment didn’t go through, don’t worry—this can happen from time to time. Here’s how to resolve it and ensure your account stays active...
Wed, 26 Mar, 2025 at 2:41 PM
I'm on an Unlimited Plan - Why Can't I Search for More?
If you're on one of our unlimited plans and experiencing search limitations, don't worry! Here's what's happening and how to get back to se...
Fri, 8 Aug, 2025 at 9:07 AM