Simple, Transparent Pricing
Swordfish operates on a simple philosophy: give you unlimited access to the data you need, without the complexity of credit systems or hidden fees. Our pricing is transparent, predictable, and built for growth—whether you're a solo recruiter making 5 searches a day or a sales team of 50 making hundreds.
The shift happened in July 2025. If you signed up before then, you might still be on a legacy credit-based plan. If you signed up after, you're on one of our current unlimited plans. Let's break both down so you know exactly what you're paying for.
Current Unlimited Plans (July 2025 and Later)
We completely reimagined how you pay for data. Instead of counting credits and worrying about running out, you pay one flat monthly fee and get unlimited contact unlocks—both emails and direct dial phone numbers. The catch? We have a fair use policy to prevent abuse and ensure the service stays fast for everyone.
Fair Use Policy
Since you get unlimited access, we needed a way to prevent bots and automated scraping that would slow things down for everyone else. Our fair use policy is designed to stop that. But here's the honest truth: if you're a sales rep or recruiter doing genuine, human-led outreach—which is what our product is built for—you'll almost never hit this limit.
What counts as normal use:
- Using the extension daily
- Running 10+ Prospector searches per week
- Uploading files monthly
- Integrating with your CRM
- Prospecting on hundreds of prospects in a month
What's prohibited (abnormal use):
- Scraping our entire database
- Running thousands of API requests per minute
- Uploading an entire LinkedIn directory to extract emails
- Automated bulk access, bots, or robotic workflows
- Generic mass communications without reviewing individual profiles
Fair use thresholds exist per week and are designed to prevent platform abuse while enabling normal business use. Teams plans have higher thresholds than solo plans.
What If I Hit a Fair Use Limit?
If you ever do run into a speed limit (which is incredibly rare), just reach out to support@swordfish.ai and we'll review your use case and adjust if needed. Our support team is happy to work with power users who have legitimate, high-volume workflows.
Plan Options
Plan Options
Professional Plan: $99/month (Billed Monthly)
This is our entry-level plan, and it's where most individual contributors start. You get:
- Unlimited email and mobile number unlocks. Search for someone's direct dial or email and reveal it instantly—no credits, no usage limits.
- Chrome Extension to find contact info while browsing LinkedIn, Twitter, or Google. Click the Swordfish button on a profile, and you have their email and phone in seconds.
- Prospector, our search and list-building tool. Want to find all VPs of Sales at SaaS companies with 50-200 employees in California? Build that list, reveal all their contact info, and export it.
- Reverse Lookup, perfect for deep-diving on a single person before a call or interview. See their full work history, education, social profiles, all verified.
- One user license—just you.
At $99/month, this works great for individual sales reps, recruiters, entrepreneurs, or anyone selling or recruiting solo. You get the full feature set; you're just the only person on the account.
Professional Plan: $49/month (Billed Annually—50% Off)
Same plan as above, but if you're committed for a year, we give you a 50% discount. That's $588/year instead of $1,188. Solid deal if you know you'll be using Swordfish for the long haul.
Team & Scale Plan: $599/month (Billed Monthly) — Up to 5 Users
This is where teams come in. You get everything in Professional, plus:
- Bulk Enrichment & File Upload. Upload a CSV or Excel file with your prospect list, and Swordfish enriches it all at once. Add emails and phone numbers to a 1,000-row list in minutes, not hours.
- ATS/CRM Integrations & API Access. Connect Swordfish directly to Salesforce, HubSpot, or your favorite recruitment tool. Or build custom integrations with our API for advanced workflows.
- Team Management Dashboard. Add team members to your account. Each person gets the same unlimited access, and you can see team usage and manage permissions from one place.
- Unlimited AI Email Compose. Generate personalized outreach emails powered by AI—thousands of them, all at once.
The Team & Scale plan is built for growing sales and recruiting teams. If you have 2-5 people on your team and need to work together with shared lists and integrations, this is where you land.
Team & Scale Plan: $299/month (Billed Annually—Best Value) — Up to 5 Users
Same plan as above, but pay annually and save 50%. That's $3,588/year—over $3,000 cheaper than month-to-month billing.
Team & Scale Plan: $299/month (Billed Monthly) — 6-10 Users
Everything in the 5-user plan, but for larger teams. This tier supports 6-10 team members with the same unlimited access, integrations, and AI features.
Team & Scale Plan: $149/month (Billed Annually) — 6-10 Users
Same as the 6-10 monthly plan, but with 50% annual savings. Pay $1,788/year and get full team functionality for 6-10 users.
Scaling Beyond 10 Users?
If your team grows to 11+ people, pricing adjusts accordingly. Reach out to support@swordfish.ai with your team size and we'll provide a custom quote designed for your organization.
Enterprise & API Plan: Custom Pricing
Our Enterprise plan is for organizations with unique needs. This might be because you need massive data volume, you're operating at high throughput, or you have specialized integration requirements. Here's what you get:
- Custom API design and high-volume data delivery
- Flat-file snapshots (CSV exports of your prospect list, market segments, or full database data)
- Unlimited team seats and SSO (Single Sign-On) for enterprise security
- Full commercial licensing, which means you can purchase data and redistribute it or resell it (subject to agreement)
- Dedicated success manager who understands your workflow and proactively helps optimize your use
- Custom invoicing and SLAs (Service Level Agreements) tailored to your contract
Enterprise pricing is negotiated based on your specific requirements. To talk about this, email support@swordfish.ai or use the chat to reach our sales team. Tell them your use case—segment you're targeting, volume you need, data format you prefer, cadence (monthly, quarterly, yearly), and what you'll use it for—and they'll create a custom quote.
Legacy Credit-Based Plans (Before July 2025)
If you signed up before July 2025, you might still be on a legacy plan. Here's how it works.
You buy credits upfront. Each time you do a Reverse Lookup search, it costs 1 credit. Unused credits roll over month to month and never expire—so if you buy 100 credits and only use 30 one month, you still have 70 waiting for you next month. Once you run out, you simply purchase more. There's no automatic billing—you control your spend entirely.
These legacy plans don't include File Upload, bulk operations, bulk enrichment features, or API access. They're more limited in scope than our current plans, which is why most customers eventually transition.
How Credits are Dispensed
Credits are dispensed automatically based on your subscription type:
- Monthly subscriptions: Receive new credits each month
- Annual subscriptions: Receive all credits for the year upfront
As long as your subscription remains active, credits will continue to be added.
What If I Run Out of Credits?
You have two options:
- Wait for your next renewal: Credits refresh automatically on your next billing cycle date.
- Purchase a new subscription immediately: This will instantly add more credits to your account and reset your billing cycle to the date of purchase. You will only be charged for one active subscription at a time—no double billing.
Important: Credit Cancellation
If your subscription is canceled or lapses, any remaining credits will be lost. Ensure you cancel before you intend to stop using the service to avoid unexpected charges.
Should You Upgrade from Legacy to Unlimited?
Here's the honest math: if you're doing more than a handful of searches per month, unlimited plans are almost always cheaper. You lose the complexity of managing credits, and you get access to new features like File Upload and API integrations that weren't available on legacy plans.
Want to switch? It's easy. Just email support@swordfish.ai and let us know you'd like to transition to a current unlimited plan. We'll take care of the details and make sure there's no interruption.
Data Accuracy: What You're Actually Paying For
You're not just paying for access—you're paying for quality. Swordfish maintains some of the highest accuracy rates in the industry:
- Email addresses: 95%+ accuracy. Real, deliverable addresses verified in real-time.
- Direct dial phone numbers: ~80% accuracy globally, with higher accuracy in North America. These are actual cell phones and office lines, not generic company switchboards.
How we achieve this: Unlike competitors who use static databases that grow stale, Swordfish verifies every piece of data before showing it to you. We use multi-step validation including our own proprietary checks to confirm an email is deliverable and a phone line is actually active. Every high-confidence result is marked with a green checkmark.
Want to judge for yourself? Start your free trial and see the difference accuracy makes.
Free Trial: Test Drive It All
Want to see if Swordfish is right for you before committing? We offer a free trial with 10 credits to use across our tools. No credit card required to start.
Here's the $5 hold you've probably heard about: When you sign up, you'll see a $5 temporary hold on your payment method. This isn't a charge—it's a standard authorization hold that your bank uses to verify your card is valid. Banks release these holds within a few business days, and you won't be charged the $5.
Trial duration: 7 days of full access to Chrome Extension and core features.
What happens next: Your free trial automatically converts to a paid plan once the trial period ends. If you want to avoid being charged, just cancel anytime before the trial ends via our support team.
How We Compare: Unlimited vs Credit Systems
Here's the simplest way to think about it:
With Swordfish (unlimited):
- You pay one price, search freely, hit no limits
- Your team scales without increased costs per search
- $99/month for one person, $599/month for a full team—that's it
- Predictability and freedom
With credit-based vendors:
- You pay per search or per result
- Search more, spend more
- Your team has to ration outreach because each search costs money
- Uncertainty around total cost of ownership
That's why thousands of teams switched. They wanted predictability and freedom.
Cancellation
You can cancel anytime—just let us know before your subscription renews.
To cancel:
- Live Chat: Use the chat feature on swordfish.ai
- Email: Send a cancellation request to support@swordfish.ai
By plan type:
Unlimited Plans (Professional, Team & Scale): Let us know before your next billing date and we'll process your cancellation. That's it—no extended notice periods needed.
Free Trials: Cancel before your trial period ends to prevent automatic conversion to a paid subscription. If you don't cancel, your trial will automatically convert to a paid plan at the end of the trial period.
Custom, Annual, or Enterprise Agreements: Check your contract for specific cancellation terms, or contact support@swordfish.ai to confirm the cancellation process for your plan—these may have different requirements.
Our support team will process your cancellation and send you a confirmation email. You'll retain full access to your plan until the end of your current billing period.
You're responsible for paying any outstanding fees as stipulated in your billing contract.
Refund Policy
All purchases are final and non-refundable given the nature of our service and underlying third-party data costs.
However, Swordfish may offer refunds at its discretion for good-faith usage aligned with the spirit of the trial guarantee: try, assess, and decide. Refunds do not apply to custom, annual, team, or enterprise plans.
For questions about potential refunds or exceptions, contact support@swordfish.ai.
API Access
API access is available only to users on an approved Unlimited Plus/Team & Scale plan or higher, subject to separate case-by-case approval.
Approval is conditional upon disclosure and review of your intended use case and must align with our Fair Use Policy. Rate limits and usage thresholds apply to all API access.
Frequently Asked Questions
Do you offer custom plans?
Yes. If your team or organization has unique needs—large data volume, specific integration requirements, commercial licensing to resell data—we create custom plans. Email support@swordfish.ai to discuss.
How do I cancel?
It's painless. Reach out to our support team via email at support@swordfish.ai or live chat, and let us know you want to cancel. We'll process it within 24 business hours and you'll get a confirmation email. Just make sure you cancel before your next billing date if you don't want to be charged again.
Do you have any discounts?
Yes—our annual plans are 50% cheaper than month-to-month. If you commit to a year upfront, you get a huge discount. There's also our free trial if you want to test everything first.
What if I outgrow my plan?
Easy. Just let us know and we'll move you to the right plan for your needs. Whether that's upgrading from Professional to Team & Scale or transitioning from a legacy credit plan to unlimited, we handle it quickly.
Can I use Swordfish for free forever?
No, but you get a free trial to test it. The trial gives you real access to all our tools, so you can feel the difference before paying anything.
What if I hit a fair use limit?
Contact us via chat or email support@swordfish.ai with your use case and expected weekly search volume. Requests are reviewed on a case-by-case basis. Many legitimate power users are approved for expanded fair use thresholds; we just need to understand your workflow. For the quickest resolution, our support team is ready to help you scale responsibly.
Terms & Legal
For complete details on billing, subscriptions, cancellations, and fair use enforcement, please review our Terms of Service.
For privacy and data handling practices, see our Privacy Policy.
Questions? Email support@swordfish.ai or use the live chat on your dashboard. We're here to help!