We understand things change, and if you’re looking to cancel your Swordfish subscription, here’s how the process works.
Cancellation Policy
Swordfish subscriptions renew automatically based on your plan—monthly or annually. If you decide to cancel, we ask that you let us know at least 30 days before your next renewal date. This gives us time to process your request and ensures everything is handled smoothly.
Important Information for Free Trials
If you're currently on a free trial, there's no need to cancel — your trial will automatically expire after 7 days unless you choose to subscribe.
Please note: when you start a free trial, you may see a small pre-authorization charge on your card. This is just a temporary verification and will be automatically refunded by your bank. It is not an actual charge from Swordfish. No further charges will be made unless you manually upgrade to a paid plan.
How to Cancel Your Paid Subscription
To cancel your subscription, just reach out to our team. You can contact us by:
Sending an email to support@swordfish.ai
Starting a conversation via chat in your dashboard
We’ll confirm your cancellation and take care of the rest.
Important Information for Free Trials
If you're currently on a free trial, there's no need to cancel — your trial will automatically expire after 7 days unless you choose to subscribe.
Please note: when you start a free trial, you may see a small pre-authorization charge on your card. This is just a temporary verification and will be automatically refunded by your bank. It is not an actual charge from Swordfish. No further charges will be made unless you manually upgrade to a paid plan.
Where to Find Your Renewal Date
If you’re not sure when your plan renews, you can always check your account settings here:
https://swordfish.ai/dashboard/account_settings
There, you’ll see your current plan details and renewal date.
Need Help?
If you’re unsure about your billing date or want to explore different options, feel free to reach out. We’re happy to walk through your plan with you.
You can email us anytime at support@swordfish.ai.