Understanding Swordfish Subscriptions and Credits
To use Swordfish, you need both:
- An active subscription (monthly or annual).
- Available credits (renewed based on your subscription type).
Both subscriptions and credits renew automatically each month or year, depending on your chosen plan.
Billing and Charges
When will I be charged?
Charges are processed automatically based on your subscription type:
- Monthly subscriptions: Billed on the same date each month.
- Annual subscriptions: Billed on the same date each year.
Each time your subscription starts or renews, you will receive:
- A charge to your selected payment method
- An invoice
- New credits added to your account
Managing Your Subscription
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of your current billing period.
For example:
- If your monthly subscription renews on the 15th and you cancel on the 10th, your subscription will remain active until the 15th, after which it will not renew.
Can I have multiple subscriptions at the same time?
No, each account can only have one active subscription at a time. If you purchase a new subscription, it will automatically replace your existing one to prevent duplicate charges.
Can I purchase a one-time subscription?
No, all subscriptions are set to auto-renew. However, if you only need the service for a limited period, you can subscribe and then cancel before the next billing cycle to prevent renewal.
Pricing Options & Talking with Our Team
Swordfish offers different subscription options to fit your needs. If you're unsure which plan is right for you or just want to learn more, you can chat with a member of our team.
Find a plan that works for you: Schedule a call.
On the call, we’ll:
- Learn about your workflow and what you need
- Share tips to help you get the most out of Swordfish
- Walk you through pricing options
- Answer any questions you have
This guide should help you understand how Swordfish subscriptions and pricing work. If you need further assistance, contact our support team at support@swordfish.ai.