Understanding Swordfish Plans


Unlimited Plans (Current - July 2025 and Later)

Our current unlimited plans provide unlimited monthly usage with no hard caps, all within our fair use policy:


Unlimited Solo ($99/month):

  • Unlimited monthly usage - no hard caps, all within our fair use policy
  • No credit limits - use as much as you need for typical business operations, all within our fair use policy
  • Email addresses and cell phone numbers
  • 1 User License
  • Best for individuals doing medium to high volume prospecting


Unlimited Teams (billed annually):

  • Unlimited monthly usage - no hard caps, all within our expanded fair use policy for teams
  • No credit limits - use as much as you need for typical business operations, all within our fair use policy
  • Email addresses and cell phone numbers
  • Unlimited Users
  • Bulk Unlock Contacts
  • File Upload – Enrich Spreadsheets
  • API Access
  • Best for teams of any size with varying usage needs


Important: All unlimited usage operates within our fair use policy guidelines. Custom requests to increase fair use limits are accepted and approved on a case-by-case basis.


Legacy Credit-Based Plans (Pre-July 2025)

Our legacy plans operate on a credit system and include:

  • Credit-based usage - you receive a set number of credits each billing cycle
  • Different data sources for tools like file enrichment and reverse search
  • Advanced file upload options with extended mapping fields for queries without social URLs
  • Monthly or annual billing with credit renewal


Note: Legacy plans use different data sources than unlimited plans and may be required for certain advanced features or specific use cases. You can view all plan differences at swordfish.ai/pricing.


Billing and Charges


When will I be charged?

Charges are processed automatically based on your subscription type:

  • Monthly subscriptions: Billed on the same date each month
  • Annual subscriptions: Billed on the same date each year


Each time your subscription starts or renews, you will receive:

  • A charge to your selected payment method
  • An invoice
  • New credits added to your account (legacy plans) OR unlimited access renewed (unlimited plans)


Managing Your Subscription


Can I cancel my subscription?

Yes, you can cancel your subscription, though timing and terms depend on your plan type:

  • Monthly unlimited plans: Can be canceled with 30 days notice
  • Annual unlimited plans: Can be canceled with 30 days notice
  • Legacy credit-based plans: Can be canceled with 30 days notice
  • Custom contracts: Cancellation terms vary based on your specific agreement


Your subscription will remain active until the end of your current billing period.


Can I have multiple subscriptions at the same time?


Generally, each account can only have one active subscription at a time. However, if you need access to both unlimited features AND legacy-only features (like different data sources for reverse search or advanced file uploads), you may need:

  • Two separate accounts (one unlimited, one legacy), OR
  • A single legacy account that meets all your needs


Our team can help you determine the best setup for your specific requirements.


Can I purchase a one-time subscription?

No, all subscriptions are set to auto-renew. However, if you only need the service for a limited period, you can subscribe and then cancel before the next billing cycle to prevent renewal.


Can I switch between unlimited and legacy plans?


Yes, but please note:

  • Switching from unlimited to legacy: You'll gain access to different data sources and advanced file upload features but move to a credit-based system
  • Switching from legacy to unlimited: You'll get unlimited usage but may lose access to certain legacy data sources and features


Our team can help you understand what you'll gain or lose before making any changes.

This guide should help you understand how Swordfish subscriptions and pricing work. If you need further assistance, contact our support team at support@swordfish.ai.